Glossary for medical chronology software buyers
Short version: 12 terms you meet on vendor price and security pages, defined the way this site uses them when it scores products.
Limits: Scores come from what each vendor publishes on its own website, read 2026-11-12. We have not tested these products, so a score measures what a buyer can verify before a sales call, not output quality.
Terms on price pages
- Billable page
- The unit a vendor charges for. Usually 1 PDF page, but not always: Dodonai defines a billable page as about 400 tokens of text, so a dense typed page can count as more than 1.
- Credit pack
- Pages bought up front at a lower rate, drawn down as you upload. Check whether credits expire. InPractice and Medrecords AI say theirs don't.
- Page allowance
- The pages included in a monthly plan before overage starts. MediScan's $169 plan includes 1,200 pages; InjuryMgmt's $99 plan includes 1,500.
- Duplicate page
- A page that appears more than once in a record set, usually because several providers sent the same note, lab or imaging report. On per-page pricing, ask whether duplicates are removed and whether they are billed.
Terms on security pages
- BAA (business associate agreement)
- The HIPAA contract in which a vendor agrees to protect the PHI it handles for you. Sign it before the first real upload. A vendor that says "HIPAA compliant" has not necessarily offered you one.
- SOC 2
- An outside auditor's report on a vendor's security controls. Type 1 checks the design of controls on 1 date; Type II checks that they worked over a period, usually 6 to 12 months. Ask for the report, not the badge.
Terms on this site
- Page citation
- A reference from a chronology entry to the page it came from. Our rubric gives full points only when every entry carries 1 and the vendor says how you open the page: a link, a click-through or a side-by-side view.
- Rubric
- The 7 written scoring rules this site uses, each worth 0, 1 or 2 points. See the rubric page.
- Weight
- How much a criterion counts toward the total of 100. Our published weights run from 10 to 20; you can set your own on the score sheet.
- Standard-of-care review
- A physician's review of whether care met the accepted standard, usually for a med mal claim or a hospital peer review. These files are often large and repetitive, which makes citations and duplicate handling matter more.
- IME
- Independent medical examination: an exam and report by a physician who is not treating the patient, ordered for a claim or a case.
- QME
- Qualified medical evaluator: a California workers' compensation examiner certified by the state, who reviews records and writes a medical-legal report.